Equipment user guides

Learn about the hardware that connects you to the Quantum Fiber network. Browse info below about your gateway modem, wall-mounted SmartNID, and WiFi pods. Find technical specs, user tips, status lights, and more.

SmartNIDs

SmartNIDs

Modem gateways

Modem gateways

WiFi pods

Pod user guides

Parental controls for 360 WiFi

WiFi 7 pod swap

Pod placement tips

WiFi pods

Pod user guides

Parental controls for 360 WiFi

WiFi 7 pod swap

Pod placement tips

Settings & lights

Parental controls for modems

Modem lights guide

C4000 light guide

SmartNID light guide

Settings & lights

Parental controls for modems

Modem lights guide

C4000 light guide

SmartNID light guide

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Videos

How to return Quantum Fiber equipment

Returning your equipment

Returning your equipment

More help videos on YouTube

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