The C5500XK SmartNID is tested and certified to run at speeds up to 940 Mbps on the Quantum Fiber network.
Note: Speeds reflect the maximum download speed the technology can deliver with Quantum Fiber service. In-home speeds may differ based on router setup, devices and other factors.
A Quantum Fiber technician will install the SmartNID in your property by attaching it to the wall and carefully connecting it to our fiber network. As a network terminal, it should remain in place even if you move or cancel service.
NOTE: If you have a wall-mounted C5500XK or C6500XK SmartNID, please be careful when restarting. Do not unplug the green wires on the bottom of the device. These are part of the fiber connection and should not be disconnected.
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