Get the internet know-how you need.

Internet essentials

Need to brush up on your web knowledge? No sweat. Start here with a range of helpful topics about all things internet. We'll have you surfing, syncing and streaming in no time.

Frequently asked questions

Find answers to the most common customer questions about browsing the internet, online security, using WiFi, lifestyle options, and more.

We've got your back. If you're fairly new to the world wide web, learn more about different types of broadband internet, and specifically about fiber internet and how it works.

WiFi refers to wireless internet. Even if you don't know much about it, you probably use it every day! Learn more from our blog about how WiFi works, using WiFi hotspots, and mesh WiFi. Or read up in our support center on how to connect devices and about the differences between WiFi and wired internet.

The internet is an amazing tool that allows us to communicate and do business around the world in an instant. One downside is that people with harmful (or purely economic) intentions can spy, steal, pry, and trick unsuspecting internet users into scams and cons. 

Keep your cybersecurity knowledge up to date with our articles to help you avoid scams, protect your devices, and keep your personal info safe and secure.

The speed question is a big one for all of us. There's a lot to learn about how internet speed works and what those numbers on your speed test results really mean. If you're curious, find out how much speed you need from your internet service. Or see what you need to optimize your speed if you have one of the lightning-fast multi-gig speed plans.

Where do you go if you have questions or feel something's not working right with your internet connection? You can start with one of our helpful troubleshooting guides or learn how to get help from a technician. If you need to reach out to a real person for more support, there are several ways you can contact our team of technical support and customer service agents. One of the easiest ways to connect with someone and find real-time information about your service is through the Quantum Fiber app, so we recommend you start there.

Just about everything! Our blog is a great place to find ideas about online lifestyles. There's so much to explore about connecting with people onlineusing social mediacutting the cable cord, and so much more. You can also find great articles here in our support center about streaming TV and more.

From our blog