Some multi-unit buildings have Quantum Fiber Instant WiFi available for tenants. After you've created your Quantum Fiber Instant WiFi account, proceed with connecting your devices using the WiFi password you created when setting up your account.
Another way is to enter the name and MAC ID of each device to your Instant WiFi account:
To connect a device using the network settings on that device, follow these steps:
Optional: With devices that you use regularly, you can check a setting option to connect automatically or remember this network. With that enabled, your device will always connect to the specific network without needing to enter the password again.
Some customers can connect a new mobile device using your own unique QR code. You'll need one smartphone that's already connected and has the Quantum Fiber app installed.
This will also vary by device, but you can access your wireless or network settings in the same way you did previously. Often you'll see two separate options to disconnect and to forget the connection.
If your device won't connect, usually there's a problem with the device's network settings or hardware, or you've got a password error. Try these steps to see if you can refresh the connection:
Need more help? Chat with us! Find the purple chat bubble in the lower right corner of this screen, or chat from the Quantum Fiber app or our online portal. If you prefer to call or email, you can do that too.
Do you have one of these on the ceiling in your apartment or office?
You have Instant WiFi.
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