There are three ways to connect devices to your WiFi network:
If you have a gateway modem, you can also use WPS (not for 360 WiFi):
To connect a device to your network, follow these steps:
2. Enable WiFi on your device. Most devices have a setting called "Connections" or "Network" where you can enable or toggle on WiFi.
3. Select your network. You'll see a list of available WiFi networks. Find yours in the list (this is your SSID or network name).
4. Enter your WiFi password. This is your security key. Enter it, paying close attention to capitalization, and select "Join" or "Connect." The device will check the security settings and connect within a moment or two.
Optional: Most devices have the option to "Connect automatically" or "Remember this network." When you enable this, your device will always connect to that network without entering the password each time.
You can connect a mobile device to your WiFi using a unique QR code in the app.
2. Tap on Network Information.
3. Tap on your network to see the details screen.
4. Use the thumbnail of the join code at the bottom of the edit network screen, or tap it to open a full-screen version.
5. Scan the code. Use a mobile device with a camera to scan the QR code. Follow the prompts to confirm and join the network. No password required!
Instructions may vary slightly by router and device, but generally, here's how to connect with WPS:
1. Push the WPS button on the router. The button will typically begin to flash amber/orange, letting you know it is searching for a device to connect.
2. Select the name of the wireless network (SSID) on the device's WiFi settings. Your device should complete the connection without entering a password.
Some homes or multi-unit buildings have Quantum Fiber Instant WiFi. If you have Instant WiFi, you'll see one of these devices on your ceiling.
Here's how to connect:
Set up your Instant WiFi account and create a WiFi password. Then connect your devices following the steps in the first option above.
If you prefer, you can also add devices through your Instant WiFi account:
Access your wireless or network settings in the same way you did above (varies by device). You may see two separate options to "Disconnect" or to "Forget" the connection.
If your device won't connect, usually there's a problem with the device's network settings or hardware, or you've got a password error. Try these steps to see if you can refresh the connection:
Do you have one of these on the ceiling in your apartment or office?
You have Instant WiFi.
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