Account & payments
Manage your account
Billing and payments
Manage your services
How to test speed
How WiFi works
Equipment & setup
Quantum Fiber services
Get the quick info and links you need to take care of our top service requests. Still have questions? Go where the answers are.
Test your internet speed
It's easy to check your speed from the Quantum Fiber app.
Update payment method
You can update your payment method on the web.
Change an appointment
Cancel or reschedule your time in the app or on the web.
Check for an outage
Check the app to learn about outages, or chat with us.
Upgrade or move service
Chat with us to move or upgrade your internet service.
Pause or cancel service
Pause you service easily on the web. Contact us to cancel.
Click "Play" and help is a video away.
Take a scroll through our video library, which is expanding by the week. Check out tips and instructions that will help you get the most out of your Quantum Fiber service.
How to set up 360 WiFi
Understanding internet speed
Returning Quantum Fiber equipment
Setting up Connected Voice
In Your Area
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