Ready to take control of your internet?

Pay, chat, manage & connect, all from your Quantum Fiber app.

Real-Time Updates
Get live updates about your service and installation.

 

Manage Devices
Control all your devices easily in one place.

 

Customize Network
Personalize your internet in a few simple steps.

 

Quick-Join Codes
Share internet access instantly with a QR code.

Google Play Store
Apple Store

Common solutions

Find Quantum Fiber customer service answers here. Get the quick info and links you need to take care of the most popular service requests.

purple speed test icon

Test your internet speed

It's easy to test your speed from the Quantum Fiber app.

purple payment icon

Update payment method

You can update your payment method on the web. 

purple calendar icon

Change an appointment

Cancel or reschedule in the app or on the web.

purple alert icon

Check for service outages

Chat with us from the app or the web to learn about outages.

purple moving van icon

Upgrade or move service

Chat with us in the app or the web to change your service.

purple pause icon

Pause or cancel service

Pause or cancel your service in the app or on the web. 

Internet Essentials—helping you understand all things internet.

Click "Play" and help is a video away.

Take a scroll through our video library, which is expanding by the week. Check out tips and instructions that will help you get the most out of your Quantum Fiber service.

2:24 MINUTES

How to set up 360 WiFi

4:44 MINUTES

Understanding internet speed

2:58 MINUTES

Returning Quantum Fiber equipment

2:25 MINUTES

Setting up Connected Voice

View all videos

Learn, work and play your way to the ends of the internet.

Explore our blog

© 2023 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.