How to update your payment information

We make paying your Quantum Fiber bill just one less thing to worry about—it's prepaid automatically each month. You can update your payment method at any time on the Quantum Fiber website or from the app.

Website instructions

1. Select Billing in the top menu.


2. Click Update Payment Method in the box showing Saved Payment Method.

Quantum Fiber account home screen showing payments options

3. Enter your new payment information (bank account, credit/debit card or PayPal)  in the form. Save your changes by clicking the Update Payment Method button at the bottom.

Quantum Fiber website update payment information form

App instructions

1. To update your payment from the app, start by clicking the Next Payment section on the home screen.


2. When you select Edit Billing Information, you'll be directed to the Quantum Fiber account website to complete the update. Please see above for those instructions.

Home screen of the Quantum Fiber app showing the Next Payment section
Quantum Fiber app Subscription screen showing Edit billing information

Forms of payment

Choose from any of these methods of payment for your Quantum Fiber account:

  • Bank account transfer
  • Credit card (Mastercard, Visa or Discover)
  • PayPal

Late payment

If you get a notice of overdue payment, or your service is at risk of being suspended for nonpayment, you'll need to sign in and update your payment information as soon as possible. Once the payment method is accepted, then your late payment will go through automatically and your account will be up to date.