How to update your payment information

We make paying your Quantum Fiber bill just one less thing to worry about—it's prepaid automatically each month. You can update your payment method at any time on the Quantum Fiber website or from the app.

Website instructions

1. Select Billing in the top menu.

 

2. In the box showing Saved Payment Method, click Update Payment Method. 

Quantum Fiber account home screen showing payments options

3. Enter your new payment information (credit/debit card or PayPal)  in the form. Save your changes by clicking the Update Payment Method button at the bottom.

Quantum Fiber website update payment information form

App instructions

1. To update your payment from the app, start by clicking the Next Payment section on the home screen.

 

2. When you select Edit Billing Information, you'll be directed to the Quantum Fiber account website to complete the update. Please see above for those instructions.

Home screen of the Quantum Fiber app showing the Next Payment section
Quantum Fiber app Subscription screen showing Edit billing information