Contact us to start a move

The moving process will depend on your location and account type. In some cases, you may need to create a new Quantum Fiber order first and then cancel the existing service. A support agent will be happy to help get you set up at your new address. Contact us to get in touch with an agent.

Returning equipment

Depending on your account type and services, you may be required to return your current 360 WiFi pods. Do not return an attached SmartNID; it should remain in place. 

Equipment returns