How to move your Quantum Fiber service

Check one more thing off your moving to-do list. Please contact us to find out if you can move your Quantum Fiber service to your new home or business.

Call us to get started

The moving process will depend on your location and account type. In some cases, you may need to create a new Quantum Fiber account and cancel the existing one. A support agent will be happy to help get you set up at your new address. 

We're available by phone 7 days a week, 7 a.m. to 11 p.m. CST, at 833-250-6306.

Returning equipment

Depending on your account type and services, you may be required to return your current 360 WiFi pods. Do not return the attached SmartNID, as it should remain in place.