New support features
Check out the latest options and tools from Quantum Fiber support. Keep up with features in the app, the account portal, support center, and more. What's new? Take a look.
Customers with 360 WiFi can now manage parental controls in the Quantum Fiber app! Look for these added features:
- Create profiles and assign devices
- Set up WiFi access schedules
- Create content filters
- Block/allow websites and apps
New video
Try to DIY before you call! We walk you through some steps to try common fixes for connection issues.
The latest improvements to the Quantum Fiber app:
- Improved connectivity with Apple devices, MyQ/Genie garage doors, and WEMO smart plugs
- Updated WPA, WPA2, and WPA3 security standards
- More stable SmartNID connection
Previous updates
Find our full list of updates below. See what features have been added to the Quantum Fiber site and app, and find out how these changes impact you.
2024
- Device speeds look-up
- Message center
- WiFi 7 pods
- Pay by bank account transfer
Look up top brands to find out if the speed you're seeing on your device is within the normal range.
Check out the message center on the web and in the mobile app. Find all your Quantum Fiber communications and alerts in one place.
Quantum Fiber is the first internet service provider with a custom-built WiFi 7 device! Learn more about this latest WiFi technology.
You now have the option of paying your Quantum Fiber bill using a bank account transfer (ACH). Learn how to set it up for your automatic monthly payment.
Videos
The latest from our blog
- Why you should replace old tech
- Tips to lower your internet bill
- What are parental controls?
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