New support features

Check out the latest options and tools from Quantum Fiber support. Keep up with features in the app, the account portal, support center, and more. What's new? Take a look.

Customers with 360 WiFi can now manage parental controls in the Quantum Fiber app! Look for these added features:
 

  • Create profiles and assign devices
  • Set up WiFi access schedules
  • Create content filters
  • Block/allow websites and apps

Check out the newest self-help videos.

Check out the full library of Quantum Fiber self-help videos on our YouTube playlist.


Previous updates

Find our full list of updates below. See what features have been added to the Quantum Fiber site and app, and find out how these changes impact you.

2025

DIY Troubleshooting Guide

Try to DIY before you call! We walk you through some steps to try common fixes for connection issues.

New App Features

2024

Device speeds look-up

Look up top brands to find out if the speed you're seeing on your device is within the normal range.

Message center
WiFi 7 pods
Pay by bank account transfer

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