Chat with us for technical support or to answer account and service questions. Available 7 days a week.
We're available by phone 7 days a week, 7 a.m. to 11 p.m. CST
833-250-6306
Reach out to us on our social media channels.
Use the Quantum Fiber app to connect with the Customer Success Team. They can help you with:
Common solutions
Get the quick info and links you need to take care of our top service requests. Still have questions? Find answers in our FAQ library.
Test speed to device
Use this speed test for one device, or see total speed in the app.
Update payment method
You can update your payment method on our secure website.
Manage appointments
Cancel or reschedule an appointment in the app or on the web.
Outage checker
Use our outage checker map, check the app, or learn more about outages.
Upgrade or move
Call customer support to move or upgrade your internet service.
Pause or cancel service
Pause your service easily on the web. Contact us to cancel.
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