Manage your account

We want managing your Quantum Fiber account to be easy-peasy. Learn how to use the app or the website to manage things like your account password, adjusting notifications, and technician appointments.

Reset account password

Forgot your password or just want to change it? No problem. We make it easy to reset in our app or on the website.

Reset account password

Forgot your password or just want to change it? No problem. We make it easy to reset in our app or on the website.

Update notifications

You can choose which notifications you want to get from us about your account, including calls, texts, and emails.

Update notifications

You can choose which notifications you want to get from us about your account, including calls, texts, and emails.

Change an appointment

Chat with us if you think you need a technician, then change or cancel the appointment from the app or website.

Change an appointment

Chat with us if you think you need a technician, then change or cancel the appointment from the app or website.

Account services

Looking to make changes to your service? Learn about our most common requests, from upgrading to moving or pausing service.

Account services

Looking to make changes to your service? Learn about our most common requests, from upgrading to moving or pausing service.

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Videos

Video card, changing your appointment time

Update an appointment

Update an appointment

Illustration of people in living room using WiFi

What makes WiFi 6 better

What makes WiFi 6 better

Illustration of Quantum Fiber technician truck

New service installation

New service installation

ACP illustration - need help paying for internet?

ACP assistance program

ACP assistance program

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