Troubleshooting guides

Outages, slow-downs, spotty WiFi... these are the annoying parts of our connected world. Here you can find speed and performance troubleshooting tips and DIY fixes to try if you run into any issues with your connection.

Check for outages

Think you may be in an internet outage? We'll tell you how to check and what else to know.

Why so slow?

Fiber connections should be super-fast. If yours seems sluggish, try these troubleshooting tips.

Check 360 WiFi

If you're having connection trouble with 360 WiFi, follow these steps to check your pod setup.

Get tech help

Tried the DIY fixes and still having trouble? Reach out to our expert tech support team.

More from our blog