Quantum Fiber offers two ways for low-income households to get fiber internet -- Lifeline and Simply Fiber Internet™.
Lifeline provides subscribers with a discount on monthly broadband service. The discount can be applied to any qualifying Quantum Fiber broadband package.
To get a Lifeline benefit added to your Quantum Fiber account, follow these steps.
1. Qualify for Lifeline on the National Verifier website. Please use the information for the primary Quantum Fiber account holder when completing the program application. The Lifeline program requires that the program applicant and the account holder are the same person.
2. Once you receive your benefit eligibility confirmation from the National Verifier, complete this Quantum Fiber form to have Lifeline applied to your account.*
* If you are not currently a Quantum Fiber customer, you'll need to sign up for service before completing the form. Or, you can transfer Lifeline from another provider to Quantum Fiber.
The Lifeline discount can be applied to broadband internet service or voice service (including digital voice service), but not both.
Standard Lifeline provides federal monthly support of up to $9.25 for qualifying broadband service and $5.25 for voice services.
Tribal Lifeline offers a greater monthly discount as well as installation assistance through the Link-Up program to qualifying customers who live on federally-recognized Tribal lands.
Lifeline is available to qualified customers in every U.S. state. Qualification requirements vary by state. The general eligibility requirements are:
For details about service standards for the Lifeline program, please see the Universal Service Administrative Company (USAC) website:
Need more help? Contact Us if you have any more questions or need more help.
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