Tech appointment status
If you have a tech appointment scheduled, you can view your technician's status through the online portal or the app. If you need to cancel or reschedule, we'll show you how to manage your appointment online.
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Support
Account
Account management
Manage appointments
Where's my technician?
Where's my technician?
On the day of your Quantum Fiber installation or repair appointment, there are a few ways you can track the status of your < ...
... Search
Support
Account
Account management
Manage appointments
Where's my technician?
Where's my technician?
On the day of your Quantum Fiber installation or repair appointment, there are a few ways you can track the status of your < ...
... See more sample screens from the appointment tracker
Appointment scheduled screen, with options to change or cancel
In progress technician appointment screen, with options to cancel or view details
Tech tracker screen, showing technicia ...
... See more sample screens from the appointment tracker
Appointment scheduled screen, with options to change or cancel
In progress technician appointment screen, with options to cancel or view details
Tech tracker screen, showing technicia ...
... Once that pre-installation work is finished, a Quantum Fiber technician will complete the fiber service installation on your property. Our technicians are easy to recognize with the purple Quantum Fiber logo on their vehicle and shi ...
... Once that pre-installation work is finished, a Quantum Fiber technician will complete the fiber service installation on your property. Our technicians are easy to recognize with the purple Quantum Fiber logo on their vehicle and shi ...
... Here's what you need to know:
We'll coordinate with you for this step.
The fiber cable will be placed several days before your installation date.
Our technician may need access to the exterior of your building.
You do not have to be prese ...
... Here's what you need to know:
We'll coordinate with you for this step.
The fiber cable will be placed several days before your installation date.
Our technician may need access to the exterior of your building.
You do not have to be prese ...
... If you've already tried that and are still having trouble, it may be time to call on the Quantum Fiber technical support team.
Need a technician?
Whichever way you contact us, the support agent that helps you will determine the next step. ...
... If you've already tried that and are still having trouble, it may be time to call on the Quantum Fiber technical support team.
Need a technician?
Whichever way you contact us, the support agent that helps you will determine the next step. ...