Need to check order status or reschedule an appointment?
You can use the app or the online portal to change or cancel an appointment or check the status of an installation order.
... You can see your appointment or order status, track your technician, and change or cancel using
text
, the
website
, or the
app
.
Where's my technician?
Video: How to change an appointment
Text instructions
You can now reschedule ...
... You can see your appointment or order status, track your technician, and change or cancel using
text
, the
website
, or the
app
.
Where's my technician?
Video: How to change an appointment
Text instructions
You can now reschedule ...
... If your technician or you missed the appointment, please
contact us
to reschedule.
I just ordered service. Where do I create my account?
When you ordered Quantum Fiber, we emailed you information about setting up your acc ...
... If your technician or you missed the appointment, please
contact us
to reschedule.
I just ordered service. Where do I create my account?
When you ordered Quantum Fiber, we emailed you information about setting up your acc ...
... You'll be contacted prior to installation to approve the order if additional charges apply.
Can I reschedule my service installation appointment?
Sure thing!
Reschedule your appointment online
by
signing in to your accou ...
... You'll be contacted prior to installation to approve the order if additional charges apply.
Can I reschedule my service installation appointment?
Sure thing!
Reschedule your appointment online
by
signing in to your accou ...
... Update payment method
You can
update your payment
method on our secure website.
Manage appointments
Cancel or
reschedule
an appointment in the app or on the web.
Outage check
Check the outage map
or
sign in to your account
. ...
... Update payment method
You can
update your payment
method on our secure website.
Manage appointments
Cancel or
reschedule
an appointment in the app or on the web.
Outage check
Check the outage map
or
sign in to your account
. ...
... Simply
sign in
to access the pause service option, and put a temporary hold on your service for up to nine months.
How to pause service
How can I cancel or reschedule an appointment?
It's easy in the app, the portal, or by text. Any schedu ...
... Simply
sign in
to access the pause service option, and put a temporary hold on your service for up to nine months.
How to pause service
How can I cancel or reschedule an appointment?
It's easy in the app, the portal, or by text. Any schedu ...