Think you may be having an internet outage? Check the outage map or sign in to the account portal or app to find out if you're in an area outage. Learn more about service outages with our FAQs and important tips.
... Check for outages
If your internet is out competely, this could be caused by equipment failure, an outage in the Quantum Fiber network, or some other root cause. If you notice a service interruption, use the link below to < ...
... If you notice a service interruption, use the link below to check our outage map. Be sure to download the
Quantum Fiber app
to stay up to date on outages.
Sample outage map
Check for Outages
Vid ...
... If you notice a service interruption, use the link below to check our outage map. Be sure to download the
Quantum Fiber app
to stay up to date on outages.
Sample outage map
Check for Outages
Vid ...
... We recommend you check the BBU at least twice a year to be sure it's operating and ready to use in case of a power outage.
In case of a power outage, the BBU should last at least 24 hours in standby mode. While under BBU ...
... We recommend you check the BBU at least twice a year to be sure it's operating and ready to use in case of a power outage.
In case of a power outage, the BBU should last at least 24 hours in standby mode. While under BBU ...
... Lifeline for FEMA IHP
If you are enrolled in FEMA’s Individuals and Households Program (IHP) because of Hurricane Helene or Hurricane Milton, you may qualify for the Lifeline program.
Learn More
Apply for Lifeline
Get outage updates
Open the ...
... Check for outages
Think you may be in an internet outage? We'll tell you how to check and what else to know.
Check for outages
Think you may be in an internet outage? We'll tell you how t ...
... Manage appointments
Cancel or
reschedule
an appointment in the app or on the web.
OutagecheckCheck the outage map
or
sign in to your account
.
Learn more about outages.
Upgrade or move
Call customer ...
... Manage appointments
Cancel or
reschedule
an appointment in the app or on the web.
OutagecheckCheck the outage map
or
sign in to your account
.
Learn more about outages.
Upgrade or move
Call customer ...
... Manage appointments
Cancel or
reschedule
an appointment in the app or on the web.
OutagecheckCheck the outage map
or
sign in to your account
.
Learn more about outages.
Upgrade or move
Call customer ...