Frequently Asked Questions
Quantum Fiber is an internet solution built for what’s now and what’s next. For homes and businesses alike, you will enjoy a premier internet service experience on our trusted fiber network that delivers super-fast internet speeds and a reliable connection. Key benefits include:
• Fully online, 24/7 customer service
• Unlimited data, with no annual contracts and no complicated bundles.
• Prepaid service with no credit checks or bills to remember.
• Payment options including credit cards and PayPal.
• A powerful app that lets you call the shots with a few phone taps. Manage your account and customize your home network from the palm of your hand.
Internet technology is not all the same. Our fiber network was built for high bandwidth households and small businesses. With Quantum Fiber, you can stream multiple videos, play online games, back up data, and send and receive files at the same time over multiple devices.
Quantum Fiber provides unlimited data, which gives you the freedom to stream, game, chat and download without limitations.
Quantum Fiber is a prepaid internet service subscription that allows you to select your preferred monthly payment method—credit card, debit card or PayPal. Just set it and forget it, and you’ll see a charge each month for the monthly rate of your chosen internet speed.
Connected Voice is the next generation of phone service that offers crystal-clear digital call quality and integrates various communication features into one platform.
We offer a Basic Package that provides features similar to traditional phone service and a Professional Package, which offers enhanced features, such as syncing your Connected Voice number to a cell phone through an app.