How to change your 360 WiFi network name and password

If you need to update your network name (SSID) and/or WiFi password, it's easy through the Quantum Fiber 360 WiFi app. Just follow the steps below.

First, sign in to the Quantum Fiber 360 WiFi app. Open the main menu by tapping the three bars in the upper left corner, then select Access

Important note: You must use the Quantum Fiber 360 WiFi app. This is separate from the Quantum Fiber account app, but you will use the same sign-in information.

360 WiFi app home screen
360 WiFi app main menu

Changing the network name (SSID)

From the Access screen, find your network name near the top. Tap the pencil icon to the right to edit the name. 

 

On the edit screen, type in the name you want for your WiFi network. Remember that this is public, so don't include any clues to your password or private information. Once you've entered the new name, select 'Done' in the bottom corner.

360 WiFi app Access screen
360 WiFi app edit network name

Changing the network password

From the main Access screen, find your current password in the middle. Tap the three dots to the right to view options, then select 'Edit.' Follow the prompts on the next screen to enter and save a new password.

A few key reminders:

  • The strongest passwords are at least 8 characters in length and include a combination of uppercase and lowercase letters, symbols, and numbers.
  • When you change your password and/or network name, you will need to reconnect all your devices to the network.
360 WiFi app edit password

What else do I need to know?

A few key things to keep in mind:
 

  • You can edit your network name and password at the same time, or just one of them.

  • The strongest passwords are at least 8 characters in length and include a combination of uppercase and lowercase letters, symbols, and numbers.

  • When you change your password and/or network name, you need to reconnect all devices (computers, tablets, phones, printers, gaming systems, etc.) to the network.

Need more help? Our troubleshooting team is standing by. Find contact options in the Support tab of the app, or by signing in to your account