The Helix at Lake Mary ups the resident experience
301 units • 4 stories • Lake Mary, FL
After experiencing poor customer service with their previous provider, Parkway Property Investments switched to Quantum Fiber for The Helix at Lake Mary. Now, residents enjoy ultra-fast, property-wide WiFi that’s also cost-effective and future-ready.
Challenges
A less-than-ideal customer experience with a different internet service drove Parkway Property Investments to seek a new broadband connectivity provider.
For the Helix at Lake Mary, Parkway Property Investments wanted a property-wide WiFi solution.
Top purchasing drivers
- Cost-effectiveness
- Premium resident experience
- A future-ready solution (having the bandwidth they need for future applications)
- Speeds to support play, work, and learning from home
Solution
Quantum Fiber’s Instant WiFi was a great fit for the Helix at Lake Mary. This turnkey connectivity solution provided property-wide, high-speed WiFi, with attentive, ongoing client support.
Challenges solved
- Easier internet access for residents
- Faster internet speed
- The newest technology
- A solution customized for the property
- Improved property value
Benefits
- Attracted more residents
- Increased cost savings
- Experienced faster broadband connectivity
- Increased property value
- Improved smart home technology
Quantum Fiber Instant WiFi service delivers a premium resident experience by making moving day easy – no waiting for a technician, no install, and no contract.
Rich Toomey
Director of Development, Parkway Property Investments, LLC
About the Helix at Lake Mary
At The Helix at Lake Mary, residents enjoy low-maintenance resort-style living with all the conveniences of home. Located in the heart of Lake Mary’s Wellness and Technology Park, The Helix Apartments offers residents the ease and excitement of life they desire. With easy access to the best entertainment, coffee shops, shopping, fine dining, or travel, The Helix lets residents enjoy life to the fullest.
