• Custom Solutions
    • BY PROPERTY TYPE
    • Apartment Buildings
    • Single-Family Homes
    • National Builders
    • BY SERVICE TYPE
    • Fiber Solutions
    • Instant Internet
    • Instant WiFi
  • Property Managers
  • Resources
  • About Us
Connect With an Expert
  • Custom Solutions
    • BY PROPERTY TYPE
    • Apartment Buildings
    • Single-Family Homes
    • National Builders
    • BY SERVICE TYPE
    • Fiber Solutions
    • Instant Internet
    • Instant WiFi
  • Property Managers
  • Resources
  • About Us
  • Connect With an Expert
Go Back

The Helix at Lake Mary ups the resident experience

301 units • 4 stories • Lake Mary, FL

After experiencing poor customer service with their previous provider, Parkway Property Investments switched to Quantum Fiber for The Helix at Lake Mary. Now, residents enjoy ultra-fast, property-wide WiFi that’s also cost-effective and future-ready.

pool courtyard surrounded by apartment complex

Challenges

A less-than-ideal customer experience with a different internet service drove Parkway Property Investments to seek a new broadband connectivity provider.


For the Helix at Lake Mary, Parkway Property Investments wanted a property-wide WiFi solution.

Top purchasing drivers

  • Cost-effectiveness
  • Premium resident experience
  • A future-ready solution (having the bandwidth they need for future applications)
  • Speeds to support play, work, and learning from home
.

Solution

Quantum Fiber’s Instant WiFi was a great fit for the Helix at Lake Mary. This turnkey connectivity solution provided property-wide, high-speed WiFi, with attentive, ongoing client support.

Challenges solved

  • Easier internet access for residents
  • Faster internet speed
  • The newest technology
  • A solution customized for the property
  • Improved property value
.

Benefits

  • Attracted more residents
  • Increased cost savings
  • Experienced faster broadband connectivity
  • Increased property value
  • Improved smart home technology
.
quotation mark

Quantum Fiber Instant WiFi service delivers a premium resident experience by making moving day easy – no waiting for a technician, no install, and no contract.

Rich Toomey

Director of Development, Parkway Property Investments, LLC

Testimonial based on existing Quantum Fiber and property relationship or provided as an endorsement when the parties have a marketing agreement.

About the Helix at Lake Mary

At The Helix at Lake Mary, residents enjoy low-maintenance resort-style living with all the conveniences of home. Located in the heart of Lake Mary’s Wellness and Technology Park, The Helix Apartments offers residents the ease and excitement of life they desire. With easy access to the best entertainment, coffee shops, shopping, fine dining, or travel, The Helix lets residents enjoy life to the fullest.

fire pit next to pool courtyard
red brick apartment building

BLOG

The top 4 things building owners should look for in an internet provider

Read blog post
grey modern apartment building

CASE STUDY

Future-ready technology meets contemporary living at Urbane 210

Read case study
skyscrapers with interconnectivity overlay graphic

BLOG

5G home internet: not going the last mile in multifamily communities

Read blog post
poolside lounge chairs

CASE STUDY

Turnkey connectivity at the luxurious Reflection St. Pete

Read case study
SOLUTIONS BY PROPERTY TYPE
  • Apartment Buildings
  • Single-Family Homes
  • National Builders
SOLUTIONS BY SERVICE TYPE
  • Fiber Solutions
  • Instant Internet
  • Instant WiFi
LEARN
  • Property Managers
  • Resources
  • About Us
Cookie Settings

Although our fiber service usually means 100% fiber-optic network to your location, in limited circumstances Quantum Fiber may need to deploy alternative technologies coupled with a non-fiber connection from a certain point (usually the curb) to your location in order to provide the advertised download speeds.

Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Maximum download/upload speeds are up to 940 megabits per second via a wired connection due to overhead capacity reserved to deliver the data. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.q.com/legal for more information.

Service is not available everywhere. Available to qualifying customers. Month-to-month (referred to as “no contact”) service means no term commitment and may be cancelled at any time without an early termination fee but customer must accept Internet Subscriber Agreement prior to using service (see www.q.com/legal.) Quantum Fiber may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.q.com/legal.

Streaming Third Party Content with Quantum Fiber Internet: Quantum Fiber is not affiliated with any streaming service provider; third-party streaming service fees, charges, terms and conditions will apply. To stream with Quantum Fiber Internet, you must subscribe to a speed plan with up to 10 Mbps download (25 Mbps recommended). To view streaming services on TV, additional third-party equipment may be required. The streaming content accessible to individual subscribers depends on the selected third-party packages and/or channels, device, location, and how they are accessing the content. Quantum Fiber may change, cancel, or substitute offers and services, or vary them by service area, at its sole discretion without notice. All products and services listed are governed by tariffs, terms of service, or terms and conditions posted at www.q.com/legal. Customer speed experiences will vary, particularly when accessing the Internet wirelessly from various devices. Internet speeds are not guaranteed due to conditions outside of network control, including customer location, devices, equipment, and access through a wired or wireless connection; see www.q.com/legal for more information. Additional restrictions apply. Images and logos are the property of their respective networks and providers.

©2023 Q Fiber, LLC. All Rights Reserved. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC.