Need help? You're in the right place.
Choose the service you have below based on the Quantum Fiber internet equipment located in a media panel in your home.
Or, chat with a team member using the chat bubble at the bottom of your screen.
Instant Internet®
My home has a pre-installed modem (like one of these).
Instant 360 WiFi®
My home has a pre-installed SmartNID and Pod.
If your home did not have pre-installed equipment, visit our general support site.
